Can More Respectful Naming Lead to Better Levels of Care and Placemaking?
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Would renaming aged care facilities with terms that embody respect, community, and dignity—such as “Elder Community” lead to better outcomes?
Grassroots Activism Matters
When big projects threaten the places we live, it’s often these small, local groups that rise up
Why Understanding People is More Complicated Than You Think
I have always felt there is a better way to create personas, The cold hard definition marketing use excludes many leading to missed opportunities and growth.
Empathy and Understanding: Communicating with Impacted Communities
Community engagement strategy demands empathy, co-creation, and transparency, transforming oppositional dynamics into collaboration by honoring diverse perspectives and embedding shared narratives.